The PC Technician will test the system performance by using software diagnostic packages. The professionals have to boot up systems from external drivers, operating systems, and diagnostic suites. They have to examine and evaluate the software test logs to locate the failed components. The technicians use electronic troubleshooting knowledge to debug failed systems. They use hand tools to disassemble, repair, and reassemble the computer and its components.
The technician will assist in maintaining a record of all monitors, keyboards, hard drives, modems and other peripheral equipment. The professionals are responsible for logging, reporting, and statistically monitoring PC performance. It is the PC Technician who examines and customizes configurations based on various platforms and operating systems. They have document occurrences of hardware failure, repair, installation, and removal.
They are usually part of the IT departments or IT service companies. They provide services such as installation, maintenance and support related to internal and external users. It is important to have strong computer knowledge as that will ease out the work responsibilities.
The Computer Technician should have working technical knowledge of current network protocols, operating systems, and standards. They should be able to handle any issues related to Windows, Microsoft office, Ethernet cabling, basic multimedia systems and email applications. They should have the ability to operate tools, components and peripheral accessories. The professionals should be able to read and understand technical manuals, procedural documentation, and OEM guides.